Privacy & security
Your carrier records deserve careful handling.
Our dispatch team uses an internal workspace to organize load records and documents. Access to that workspace is restricted to authorized staff.
Our working process
Private records. Clear responsibility.
Individual staff access
Staff use individual accounts. Permissions and record assignments limit access to operational information.
Private document access
Carrier and staff documents are accessed through protected application routes. Public enquiry forms are not document-upload channels.
Account protections
The workspace uses hashed passwords, server-managed sessions, sign-in throttling and optional multi-factor authentication.
Review before action
Our team reviews carrier documents, load approvals and paperwork as part of the dispatch workflow. Stored documents alone are not verification of their contents.
Questions about your information?
Contact our team for privacy questions, document corrections or a security concern. HaulClose does not currently hold a SOC 2 report or other independent security certification.
[email protected]